UA-78344104-1

Shipping and Return Policy

You can return for most new and unopened items within (30) days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within (30) days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.


Returning Bundle or Promotional Discount Items
If you return an item bought as part of a bundle or with a promotional discount and you do not return everything – not to worry. We will reimburse you for what you do return, minus the value of the discount or freebie.

Returns with Missing Packaging or Accessories
If you do not have all the original packaging or accessories, that's okay too. We can process a return with a small deduction on your refund for what is missing.

 

Turnaround
All orders are shipped within (48) hours (Monday - Friday 9am - 5pm.)

Carriers
We use the following carriers to deliver our orders:

USPS
UPS
FedEx


Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.